Exchange & Refund Policy

Thanks for shopping at thebasiclook.comIf you are not entirely satisfied with your purchase, we're here to help.

For Exchanges & Refunds

You have ​3 calendar days to do this form, so we can process your request.

 

https://thebasiclook.myshopify.com/apps/return_prime

 

To be eligible for either, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Once your request is approved, it will arrive in 5 days, Please note that the shipping fees are non refundable, and another 60 EGP will be deducted as handling fees.

You can return your product for store credit or a different product.